Privacy Policy
Effective Date:
Welcome to Irrigreen.com (“the Website”), operated by Irrigreen (“we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Policy explains how we collect, use, disclose, and protect personal information when you use the Website or interact with us. By using the Website, you agree to these practices.
Our Commitment to Your Privacy
At Irrigreen.com, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:
- United States Federal Electronic Communications Privacy Act (ECPA)
- United States Federal Computer Fraud and Abuse Act (CFAA)
What We Do with Your Information
We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when necessary and in accordance with the law. We’re committed to maintaining the confidentiality and integrity of your personal data.
Information We Collect
Personal Details
We may collect personal information—including your name, email address, and phone number—primarily when you make purchases on our Website. If you purchase our products through third-party platforms, we may not have access to this information.
Types of Information We Collected in the Past Year
- Basic details such as names, addresses, phone numbers, and email addresses
- Information about your online activities (e.g., websites visited, search history, interaction with ads)
- Geolocation data based on your device
- User detail sharing with affiliates or partners
Text Marketing and Notifications
How We Collect Your Information:
- Your phone number and email address when you sign up
- Your messaging history and message content
- Cookie-based information used to personalize experiences (e.g., cart reminders)
- Contact and other details you provide when joining contests, sweepstakes, studies, or surveys
- Contact information when you reach out for support
Chatbot Interaction
If you use our chatbot, we may collect information related to your interactions and any information you provide during those interactions.
Contacting Us
When you contact us for inquiries or other purposes, we may collect the information you provide during these interactions.
Payment Details
For online purchases, your payment details are processed by third-party payment processors like Shopify. We may see the last four digits of your card, but we do not store your full payment information. See Shopify’s privacy policy at shopify.com.
Your Security
- Secure Online Shopping: We use security technology to encrypt your order information so your transaction is safe and processed immediately.
- Safe Credit Card Transactions: Credit card details are handled in a secure area of our website. You’ll know you’re in a secure area when the web address begins with our domain and your browser shows a secure indicator.
- Trusted Partnerships: We work with third-party processors, shippers, and hosting partners who receive only the information necessary to perform their services and must protect it per applicable standards.
- Staff Training and Policies: Our team is trained to protect personal information and use it only for business reasons.
- Legal Compliance: We may disclose personal details if required by law, court order, or to meet legal obligations.
IP Address and Other Automatically Collected Information
We collect general information about visits to our Website, including date/time, geographic location, and browsing activities, to help enhance your experience.
Third-Party Partners
We work with third parties to operate our Website and gather data. These partners may use cookies to collect anonymous usage data and have committed to using this information solely to improve our services.
Overview of Data Collection
| Type of Data | Examples | Purpose | Categories of Source | Categories of Third Parties | Data Retention |
|---|---|---|---|---|---|
| Identifiers and Personal Information | name, email, etc. | Order processing, communication, personalization | Direct input by users | Shopify, HubSpot, Salesforce | 5 years or as long as the account is active |
| Internet or Network Activity | browsing history, search history | Website improvement and marketing analysis | Automatic collection during browsing | Shopify | 2 years |
| Geolocation Data | physical location | Localized content, shipping estimates, targeted marketing | Automatic collection or manual input | Shopify | 2 years |
| Sensitive Personal Information | health data, religious beliefs, etc. | Secure transactions, identity verification, personalized experiences | Direct input by users | Shopify, Stripe | 5 years or as long as the account is active |
Use of Cookies and Tracking Tools
Cookies
Cookies are small files that remember your preferences and visits. You can manage or delete cookies via our cookie banner, browser, or device settings. Disabling cookies may affect site functionality.
Web Beacons
Tiny images that help us track which parts of the Website you visit.
Pixel Tags
Tags that track activity on our Website, including links you click.
We use Google Analytics to understand user interactions without revealing personal identities. Learn more here and opt out here. We may add additional analytics tools in the future.
Chatting on Our Website
Our Website may include a chat tool to interact with automated helpers or representatives. We may retain chat conversations for record-keeping. Your use of chat implies consent to recording.
“Do Not Track” Browser Setting
While some browsers offer a “Do Not Track” setting, our Website does not currently alter its behavior based on this signal. We may revisit this if a standard emerges.
Giving Us Permission to Use Your Info
By providing personal information, you grant us permission to use and share it as outlined in this Policy.
How We Use Your Info
- Communication
- Order fulfillment
- Issue resolution
- Payment processing (handled by Shopify)
- Understanding user preferences
- Website improvement
- Ensuring website functionality
- Compliance with legal requirements
- Maintaining website security
- Other purposes described in this Policy and our Terms
We may contact you for essential updates, security, or account matters. To unsubscribe from emails or messages, follow the provided instructions or contact us.
Getting Texts from Us
When you opt in for marketing texts, you agree to receive promotional messages. Frequency varies; you can opt out anytime. Standard messaging rates may apply.
Your Rights and Choices
- Access: request access to your data
- Deletion: request deletion of your data
- Correction: update or correct your data
- Objection: object to specific uses
- Portability: request data portability
To exercise these rights, submit a request here or contact us at service@irrigreen.com.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Contact Us
Irrigreen
5250 W 73rd St I, Edina, MN 55439
